We understand how important your privacy is. This document clearly explains how coki88 collects, stores, protects, and uses your personal data — no convoluted language, just the facts.
Last updated: 1 January 2026Coki88 ("we", "our platform") takes the privacy of every member and visitor seriously. This Privacy Policy reflects our commitment to transparency — we want you to know exactly what happens to your personal data from the moment you first visit our site.
This policy applies to all information collected through the coki88 website at coki88.vin, the coki88 mobile app, and any of our official communication channels. It should be read together with Terms and Conditions us.
We comply with Malaysia's Personal Data Protection Act 2010 (PDPA). Continued use of the coki88 platform means you agree to the collection and use of information as described in this document. If you do not agree, please discontinue use of the platform and contact us to close your account.
Our Promise: coki88 has never and will never sell, rent, or trade your personal data to any third party for advertising or marketing purposes without your explicit consent. Your data belongs to you.
Coki88 only collects data that is strictly necessary to provide you with a safe, seamless, and satisfying service. The following are the categories of data we may collect:
KYC Note: The Know Your Customer (KYC) process is a legal compliance requirement. Documents submitted for KYC are stored with encryption and accessible only by authorized personnel. This information is used solely for identity verification and legal compliance purposes.
Your personal data is collected through various touchpoints throughout your interactions with the coki88 platform:
Information you voluntarily provide during account registration, profile updates, identity verification (KYC), fund withdrawal requests, or when contacting our customer support team.
When you browse the coki88 platform, our systems automatically record technical information such as your IP address, browser type, operating system, pages visited, and session duration. This data helps us identify technical issues and improve the user experience.
We use essential cookies to maintain your login session, performance cookies to analyse usage patterns, and functional cookies to remember your preferences. You can manage cookie settings through your browser settings, though this may affect certain platform functions.
In certain situations, we may receive information from registered payment service providers or recognised identity verification agencies for the purpose of verifying the information you have provided to us.
Important: coki88 will never ask for your account password via email, SMS, or live chat. If you receive any communication requesting your password, treat it as a fraudulent attempt and do not comply.
Every piece of data we collect has a clear and legitimate purpose. We do not use your data for any purpose not stated in this Privacy Policy without first obtaining your consent.
| Purpose of Use | Data in Use | Legal Basis |
|---|---|---|
| Registration & Account Management | Name, email, phone number, date of birth | Contract performance |
| Identity Verification (KYC) | Identity document, photo | Legal obligation |
| Financial Transaction Processing | Bank details, transaction records | Contract performance |
| Security & Fraud Prevention | IP address, activity logs, device data | Legitimate interest |
| Customer Support | Contact information, communication history | Contract performance |
| Marketing Communications | Email, phone number | Your consent |
| Analytics & Platform Improvement | Anonymised usage data | Legitimate interest |
| Legal Compliance | All relevant data | Legal obligation |
For marketing communications such as promotional notifications and exclusive offers, we will only contact you if you have given your consent. You may withdraw this consent at any time through your account settings or by contacting our support team.
Coki88 does not sell, transfer, or disclose your personal data to third parties for their own commercial purposes. However, there are limited situations where data sharing is necessary to enable us to provide services to you:
We share only the minimum necessary data with payment service providers (such as DuitNow and FPX processors), cloud service providers for secure data storage, and technical analytics platforms for system maintenance. All these providers are bound by strict confidentiality agreements and may only use your data for purposes we specify.
Coki88 may disclose your personal data to government authorities or law enforcement agencies where required by court order, applicable Malaysian law, or to protect the rights and safety of our platform's users.
Should coki88 be involved in any merger, acquisition, or asset sale, user data may be transferred as part of those assets. You will be notified in advance and given the option to delete your account before the transfer takes place.
Contractual Protection: Every third party we work with is required to sign a Data Processing Agreement binding them to data protection standards equal to or higher than those we adhere to. We have zero tolerance for data misuse by any partner.
Protecting your personal data is a responsibility we take seriously. coki88 invests in cutting-edge security infrastructure to ensure your information remains safe from unauthorised access, data breaches, or misuse.
Shared Responsibility: While coki88 takes all reasonable steps to protect your data, digital security is a shared responsibility. Make sure you use a strong password, do not share your login credentials, and enable 2FA for maximum account protection.
Coki88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage and delete cookies through your web browser settings. Most modern browsers allow you to view, delete, and block cookies from specific websites. Please note that disabling essential cookies may affect your ability to log in or use certain features on the coki88 platform.
As a coki88 platform user in Malaysia, you have certain rights over your personal data under the Personal Data Protection Act 2010 (PDPA). We fully respect and facilitate the exercise of these rights.
Coki88 ensures you have full control over your personal data at all times
You have the right to request and obtain a copy of all personal data that coki88 holds about you within a reasonable timeframe.
If any information is inaccurate or outdated, you have the right to request that we correct or update it promptly.
You may request the deletion of your personal data, subject to applicable legal record-keeping requirements.
You have the right to object to the processing of your data for direct marketing purposes or processing based on our legitimate interests.
You may request your data in a machine-readable format for transfer to another service provider of your choice.
In certain circumstances, you may request that we temporarily restrict or limit the processing of your personal data.
How to Submit a Request: To submit any request regarding your personal data rights, please contact the coki88 support team via 24/7 live chat or email us at [email protected]. We will process your request within 21 business days.
Coki88 does not retain your personal data for longer than is necessary for the stated purposes or as required by Malaysian law. The following are our general data retention guidelines:
Once the relevant retention period has ended, your personal data will be securely deleted or anonymized using industry-recognized methods so that it can no longer be linked back to your identity.
The coki88 platform is strictly limited to individuals aged 18 and above. We do not knowingly collect personal data from any individual under the age of 18.
Coki88 employs an age verification process during registration and a KYC process to ensure only adult users can access our platform. Should we discover that we have inadvertently collected data from an underage user, we will take immediate steps to delete that data and close the associated account.
Minor Protection: If you suspect a minor or underage individual is using the coki88 platform, please contact our support team immediately. We take this matter very seriously and will respond without delay.
Coki88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform improvements. The "Last Updated" date at the top of this page will always be updated whenever any changes are made.
For significant amendments that materially affect your rights, we will send a notification to your registered email or display a prominent notice on the platform before the changes take effect. It is your responsibility to review this page periodically.
Notification of Changes: Your continued use of the coki88 platform after any amendment takes effect will be considered your acceptance of the updated Privacy Policy. If you do not agree with the changes, please contact us to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we are here to help.
The coki88 Data Protection Team can be reached at:
Our Commitment: Every privacy complaint will be taken seriously and a thorough investigation will be conducted. You will be informed of the investigation outcome and any remedial action taken. Your privacy is not merely a legal obligation for us — it is a core value of coki88.
Six data protection features that set coki88 apart from other platforms
All your sensitive data is protected with military-grade 256-bit SSL encryption — the same standard used by leading banking institutions worldwide. No data is transmitted in plain text.
Coki88 is fully compliant with the Personal Data Protection Act 2010 (PDPA) of Malaysia. We undergo periodic compliance reviews by independent legal experts to ensure our practices remain up to date.
Our strict policy prohibits any sale, rental, or exchange of your personal data for commercial gain. Your data is not a product — it is a trust we uphold with full integrity.
Through your account portal, you can access, correct, download, or request deletion of your data at any time. We believe data control should be in the hands of users, not the company.
Your data is stored on servers protected by layered firewalls, intrusion detection systems, and round-the-clock security monitoring. We conduct regular penetration testing.
The dedicated coki88 support team is available to assist you with any questions or concerns regarding your data privacy at all times — weekdays, weekends, and public holidays alike.